These Terms and Conditions apply to all purchases made through the website of Ava’s Fashion, reachable via info@avas-fashion.com.
1. Applicability
By placing an order through our website, you agree to these Terms and Conditions. These conditions apply to all products and services offered through Ava’s Fashion.
2. Product Information
We make every effort to present our products as accurately as possible and to keep all information on our website up to date. However, occasional typographical errors, pricing inaccuracies, or product description differences may occur. Ava’s Fashion reserves the right to correct such errors at any time.
3. Orders and Payment
Orders will only be processed once full payment has been successfully received.
Available payment methods may vary depending on the customer’s location and the payment providers supported in that region. Customers are responsible for ensuring that their selected payment method is valid and available in their country.
4. Processing and Delivery
Orders are prepared and processed within 1 to 3 business days after payment confirmation.
Estimated shipping time is 3 to 7 business days, depending on the shipping destination and local delivery conditions.
Orders are shipped directly from our international supplier located in China.
5. Returns and Cancellations
For detailed information regarding returns, refunds, and order cancellations, please refer to our separate Return Policy, which forms part of these Terms and Conditions.
6. Liability
Ava’s Fashion is not responsible for packages that are reported as delivered by the shipping carrier. Once tracking information confirms successful delivery to the address provided by the customer, responsibility for the package transfers to the customer.
Customers are responsible for verifying that the shipping address provided during checkout is accurate.
7. Intellectual Property
All content available on the Ava’s Fashion website, including text, product images, graphics, logos, and design elements, is the intellectual property of Ava’s Fashion. This content may not be copied, reproduced, distributed, or used without prior written permission.
8. Complaints Procedure
If you have a complaint or concern regarding your order or our services, you may submit it in writing by contacting info@avas-fashion.com.
We aim to respond to all complaints within 5 business days.
9. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with Dutch law. Any disputes arising from the use of our website or services will be handled under the applicable legal framework.